March 2020


In This Newsletter

AVAware Maintaining Business as Usual During COVID-19

Working from Home: Cloud-Based and Distributed Deployment Strategies

AVAware Maintaining Business as Usual During COVID-19

Despite these challenges of recent days, the AVAware offices are remaining open and committed to maintaining support levels.

We recognize that this is a very challenging time for everyone. As part of our commitment to our valued customers, we wanted to reach out and set minds at ease with respect to the current situation.

Countless individuals have been affected by the closures of late, particularly those of the schools and daycare facilities that many rely on in order to go to work each day. Many parents are finding themselves in a position where they need to take time off work to care for their children until those facilities are eventually reopened. A number of people in the AVAware family have found themselves in exactly this situation.

Despite these challenges, the AVAware offices are remaining open, and as always, support staff is available to assist when required.



Support and Training

  • The AVAware support team is available for those that require support services, both via telephone and email. It is strongly suggested that email inquiries be sent to the general support email ( rather than directing inquiry to specific individuals. Emails sent to the general email will be answered by the first available support person.

  • While training services continue to be available, the availability of training times may be limited slightly based on the availability of support staff. We apologize for any inconvenience this may cause, but be assured the team will do their best to accommodate.



Catalog Updates

  • The group of staff most affected at AVAware by the recent closures has been the catalog development team. This could not come at a more inconvenient time given the numerous releases by both Allegion and Assa Abloy during the months of March and April. Many of the updated Assa Abloy books have already been posted online, with the remaining planned for release before the end of the month.

  • As a matter of routine, AVAware strives to have online content ready for download before to by the effective date set by the manufacturers. While every effort will be made to release the March/April updates as close to their effective dates as possible, there may some short delays as a result of the unexpected staff shortage. Once again, we apologize for any inconvenience this may cause and greatly appreciate everyone's understanding during this difficult time.

Given that this is a fluid situation and that recommendations made by governments and health care agencies are subject to change, we are readily working on plans to maintain all levels of service for the coming days.

For additional information on COVID-19, please see the official government websites:

United States:

Working from Home:
Cloud-Based and Distributed Deployment Strategies

Amidst growing concerns over the spread of coronavirus in the workplace, many large companies are opting to allow employees to work from home. AVAproject, with its distributed architecture, makes the transition from office to home seamless.

Working from home or "telecommuting" as it's often called, has become increasing popular of late. Initially driven by the drastically increasing costs of office space in certain areas, it has seen sharp increase in popularity amidst fears of the recent coronavirus outbreak. Many large companies such as Microsoft, Apple and Amazon have already begun encouraging employees to work from home when possible.

The notion of working from home or a mobile office is certainly nothing new in the architectural industry. Manufacturer sales reps and project managers routinely work from remote locations such as job sites and home offices. While it is considered common practice in the industry, many software platforms do no lend themselves as well to this type of mobile existence as one would think.

There is no escaping the fact that cloud-based computing is the single fastest growing trend in the technology section, and nowhere is this more prevalent that in large organizations with numerous employees scattered amongst multiple locations. The appeal of cloud-based or "centralized" application deployment is obvious. The ability to manage applications and large groups of users from a central location certainly looks great on paper, but does the reality live up to the promise?

Before one can answer that question, it's important to consider to various ways in which cloud-based servers can be implemented. The term "cloud-based" itself refers primarily to a single component in an overall deployment architecture; namely a central server that can be used to house data, applications or both.

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